Use cases of Bayesian decision logic in business

This letter, the third in the series, and a shorter one(!) will focus on applications in business, generalising out from the examples given in the previous letter.

The following is a short list, in alphabetical order, of applications of the approach described in my letters:

  • Acceptance testing for HVM products and services
  • A/B Testing – Is A more desirable/higher value than B?
    • Climate rational degrees of belief in given change, uncertainty in predictions
    • Cricket, baseball: sports analysis
    • Customer arrival and resources management
    • Customer lifetime (CLT) and CLT value
  • Decision-making
  • Economics and econometrics
  • Ensemble forecasting
  • Environmental regulation fulfilment, controls
  • Game theory strategies of option decisionmaking
  • Geopolitics
  • Human resources selection/hire/no-hire decisionmaking
  • Healthcare: Medical diagnosis, disease/infection risk, vaccination and course of action
  • Healthcare: therapeutics: to treat or not to treat
  • Cancer prognosis, early detection of disease, lives saved for investment, funding, business purpose cases
  • ‘Darwin’s data’
  • Justice, jurisprudence, case proposition proof or denial via weights of evidence
  • Law, generally
  • Machine or product lifetime
  • Market forecasting and risk-modelling
  • Marketing focus decisionmaking
  • Military applications: strategy, defence systems, offence, purchasing, logistics, war/peace games
  • Mineral resource prospecting and archeology
  • Negotiation
  • Preference ranking and prioritisation in logic
  • Product widget improves product system: ‘with or without’?
  • Political research: election result prediction
  • Policy analysis
  • Pricing strategy
  • Profitability (utility) of options
  • Psychometrics
  • Relative odds of two or more options, and resolution of decisions
  • Quality control
  • Quantifying confirmation via evidence
  • Sales cycle time and other time measures for accounting, management accounting, auditing and executive and stakeholder transparency
  • Strategy or tactical decision logic
  • Supply chain management and logistics
  • Time-to-market (e.g. POC, Beta, MVP, first sale, mass adoption) for accounting, management accounting, auditing and executive and stakeholder transparency
  • Strategy or tactical decision logic
  • Understanding biases in intuition (say, 10 option scores 1-10, e.g. trusted, observed average is 7, how do we assign the probabilities of each score 1-10, adding the least info?)
  • Verification (confirmation or infirmation)
  • Technical diplomacy
  • Venture Capital, valuation estimation for investment choices
  • Weather, forecasting and severity

If you are in any of the areas above or in things apparently parallel, and might like to try decisionmaking using extended probability logic, please let me know! It’d great to talk. Please send an email, to the author of this blog, via: ‘cir’ which is at ‘cantab’ dot ’n e t’

CIR > Bayes Task Group > Letter 3 (of 9)





‘By 2020, we’ll all be Bayesians’

2: Examples and use cases for probability logic in business and governmental organisations

This is the second letter. In the previous letter, I gave an introduction to and motivations for making decisions with probability logic and contrasted it with the ad hoc frequentist approach. We have seven decades of experience confirming what probabilists have said, centuries ago, such as Bernoulli, Bayes, and Laplace. In the following letter, I’ll just give a list of use cases for making decisions with Bayesian subjective-objective probability logic.

Intuition often fails us. When it breaks down under probability logic, should we should blame and reject the logic, or look at and update our intuition?

I will discuss examples, by E T Jaynes and others, in which a wide range of Bayesian probability logical techniques are shown side-by-side in the same paper to be superior or similar with simpler mathematics to ad hoc, frequentist approaches. These are, with lighthearted labelling:

  1. All swans are white
  2. You do play dice
  3. Rain or shine?
  4. What happens next?
  5. To treat or not to treat?
  6. Why not split the difference?
  7. How big is it?
  8. How long will it last?
  9. Controlling the quality
  10. Where is it?

In the foreword of de Finetti’s book ‘Theory of Probability’, a book dubbed destined to be ‘one of the great books of the world’, D V Lindley suggested that ‘by 2020 we’ll all be Bayesians‘.

As of 2023, this has turned out not to be the case. If he and many others unwilling to change their own views to fit the prevailing narratives are right, it is still a great opportunity in a wide range of fields.

  1. All swans are white. The statement that ‘all swans are white’ is susceptible to surprise. We do not know everything about ‘our world’, or put another way, our state of knowledge is that of one world but another real world is what exists. If we take the statement at its face value, it seems logically equivalent to ‘all non-white things are non-swans’. We next see and note that a bird is not white, and is not a swan, which agrees with and is in support of our theory! But if we have our ‘world’ where there are 1,000,000 birds of which 10,000 are swans all of which are white, but the ‘real’ world has 3,000,000 birds of which 1,500,000 are white swans and the rest are black swans. Then since the evidence against ‘our world’ from the observation of a white swan is odds of 1/2 / 10000/1000000 : 1 = 50:1 I.e. actually the observation makes the ‘real’ world alternative much more likely. It is about what alternatives we consider and what information we start with. If you want to pull the wool over people’s eyes, and over your own, don’t let them run Worlds 2, 3, and 4, et cetera.
  2. Playing dice. If a die is rolled N times and the average number of spots facing upwards comes up as 4.5, then we may for sufficiently high N consider the die might be biased, as we would expect a fair die to average 3.5.
    But what then are the probabilities for this die for scoring any given total, i.e. from 1 through 6?
    Well, we can use what is called the ‘maximum entropy principle‘ which equivocates between the options that give us this average value of 4.5, in a way that does not put any more information that we didn’t have into the answers. It can also be called the ‘minimum added entropy principle’. There is a calculation to do, but the unique result gives us a range of values from ‘probability of rolling a ‘1’ = just over 1/20, through to ‘probability of rolling a ‘6’ = just over 1/3.
    These numbers are uniquely determined to give the system the maximum entropy or least assumed information, and that entropy score is lower than that of the fair die of average score 3.5, whose probabilities for any of the results 1 through 6, we know intuitively and correctly to be uniformly 1/6 in each case.
    The constraint on the system of a bias to a higher score of 4.5 on average provides some new information and therefore reduces the overall entropy.
    In my opinion, the probabilities given of 1/20 for a ‘1’ and markedly differently 1/3 for a ‘6’ are not entirely intuitive, although one expects that higher scores on the biased die would increase in probability. We just don’t know intuitively by how much. This principle is really nice because it uniquely gives us the actual ‘best’ probabilities of the options. If our intuition does not narrow down the probabilities reasonably well, then in cases of decisions where a great amount of value is at stake, this argues strongly for taking decisions with the help of this principle, which is entirely unbiased or ‘apolitical’ .
  3. The weatherman. A classic example of how Bayesian inference can give a radically better answer than frequency statistics is that of the weatherman. It is also another example of how intuition can mislead us. This example was also given by Jaynes in 1976.

    This particular weatherman predicts the weather correctly (for simplicity, ‘rainy’ or ‘sunny’) half the time. But from the data, we notice that if he simply predicts ‘sunny’ every time, he is right 75% of the time, from a frequency perspective! Jaynes posed the question: should we relieve the weatherman of his duties, and take on this frequency statistician?

    Well, by looking at the accuracy or inaccuracy of the resulting predictions using a measure of the ‘disorder’ in the resulting sequences (that disorder is the ‘entropy’ we encountered above) and another concept called the ‘joint distribution’ of the actual and predicted weather, we easily show that over the course of a year of 365 forecasts, the frequency statistician’s approach of ‘always predict sunny’ turns out to make the situation worse by a factor of 5 x 1075 while the weatherman improved it by a factor of 3 x 1013 and never predicts sunny when it turns out to be wet. But if you bought into the frequency stats approach, that worse case what you’d go for. I know which I’d want!
  4. What happens next? Bayesian logic also has methods of testing one hypothesis against another. The basic principle is that of Laplace and Bayes from 250-200 years ago, tried and itself tested and common sense: add in the information we already have, our subjective state of knowledge of the situation, and then proceed to equivocate completely or ‘maximally’ fairly between the options that can now happen under the constraints of our subjective knowledge. Using this (‘Laplace Rule of Succession’) approach to the ‘what happens next’ question, seems to have provoked much resistance over time, but it is still unclear why, when this resistance is up against logic.

    Let us take an example. Our past data is 18 positive cases of a certain event X happening in a given environment R, which I won’t specify, out of 21 examples. We now look at some more data but wherein the category of environment is say, M, rather than R, and for this ‘M’ data, there are 3 positive cases of that same certain event X happening out of 9.

    The question we choose to ask is, what are the odds of getting up to and including 3 cases of X out of the next 9 data points, if we started from having 18 from 21 data points? Underlying this, is there something fundamentally different about environment M that is different from that of R?

    Well, you can do this, using an extended form of that Laplace Rule of Succession. You basically look at the number of ways out of the total number of ways from a continued Bernoulli trial set that we would see 3 cases in the next 9 given what went ‘before’ in the 21. Do this and you find that the odds are 1: 146 against this happening. You may then conclude that the environment M probably has something different about it from that of R. And in a decisionmaking context, if the outcome X was ‘bad’, then you might want to recommend changing the environment to be like M, and conversely, if the outcome X was ‘good’, then vice versa, stick with environment R. If such were in your gift.

    If we had wanted to give a statement of the accuracy of this result, it is again very simple for the Bayesian. We have effectively assumed nothing about the prior distribution, i.e. it is called a ‘vague prior’. We have effectively estimated the limiting frequency of the outcome and there is an equally simple formula for the accuracy of that outcome (the variance) in terms of the frequency and the number of trials. But trying to treat this problem as a ‘confidence intervals’ problem turns it from a simple ‘homework’ problem to a difficult ‘research project’, according to E T Jaynes, as ‘we require a new series of tables and charts’. He goes on to explain how the more elegant Bayesian approach tends to yield ‘confidence’, or rather, credibility ranges slightly narrower than those of standard techniques.
  5. To treat or not to treat? We turn now to a very powerful and often non-intuitive area, medical intervention, causation and diagnosis, etc. I follow J Williamson (Source: Williamson, “Objective Bayesianism”), here.

    A good example is that of cancer, recurrence and therapy. The physician and patient must first judge on recurrence, and then on whether to enter into therapy. Judgement is basically a decision problem. We can create simple 2×2 matrices of desirability of outcomes given what actually is the case. First, for example, we have the cases ‘recurrence’ and ‘no recurrence’, and, say, we have the ‘acts’ or ‘judgements’ that there will be ‘recurrence’ or ‘no recurrence’. We set the desirabilities of getting it right to be +1 in each case. We set the ‘getting it wrong’ cases as follows: judging recurrence but there is none to have a desirability of -4 and judging no recurrence but there is actually recurrence has a desirability of -1.

    Now we select the judgement that maximises our ‘utility’. Since the utility is just the sum of the probability of a case times the desirability of the case, given the above, we can calculate that we should choose recurrence if the probability of recurrence is greater than 5/7.

    Now, we consider another 2×2 utility matrix, this time judging to carry out therapy or not vs case of recurrence or not. The case recurrence but having chose not to do therapy is very bad, desirability -20 say. Choosing therapy but the case was no recurrence is also bad, desirability -4 say. Choosing therapy when there was recurrence is good, desirability +5 say, and not choosing therapy when there was no recurrence is also good, +1 say. With these desirabilities, we again want to choose therapy if it has higher utility than not choosing therapy, and this is the case if the probability of recurrence is greater than 1/6. If the case of having recurrence when we have judged no therapy gets worse, ie has a more negative desirability, then the probability threshold for the recurrence must also have tightened to a lower level: i.e. we would only judge no therapy if the probability for our patient is even lower than 1/6th.

    Similarly, if medical science now has a therapy that is less onerous, when we recalculate our decision, the decision logic tells us that we shall want now to choose in favour of therapy if the probability of recurrence is lower than before, all else being the same.

    In other words, the utility threshold for the probability of recurrence being too high will get lower, when either falsely choosing therapy is less bad, or falsely not choosing therapy is worse. If the therapy were no skin off a person’s nose – no time, cost, inconvenience, discomfort – then we might all end up having the treatment because the utility of treatment kicks in when the probability of recurrence is close to zero. I.e. A case of ‘Why wouldn’t you?’ It is sometimes surprising how following through on a simple Bayesian problem can generate ideas commercial or otherwise…

    These probabilities are strictly Bayesian choices. Often, agents (decisionmakers) will not choose the ‘choiceworthy’ option. It appears that when there are two stages in a decision like this, to make the ‘right’ choice, we cannot merge beliefs (because then we can have situations where we judge non-recurrence but we also judge therapy), so we instead merge evidence. This leads us to work out the extent to which we (Bayesians) should believe a proposition, when a given numerical majority of ‘experts’ or consultants with an aggregated reliability threshold (above 1/2) support the proposition. More about that later…
  6. Why not split the difference? The CMO of a large aerospace company is looking to choose between two marketing strategy firms A and B, which have been asked to submit evidence for their work for other similar large companies around lifetime of customers. Marketing strategy firm A presents 9 examples with a mean and standard deviation lifetime of (24.0 +/- 4.36) years, in a normal distribution. Strategy firm B presents 4 similar large companies which had (28.57 +/- 3.70) years. In other regards, the CMO cannot tell the companies apart, but the stakes are high with customers averaging mutiple billion dollars a year in mean value. She instructs two mathematically competent colleagues independently to assess the situation, one using frequentist stats and the other, a Bayesian approach.

    The frequentist colleague looks at the variances and checks with a Fisher-test (don’t worry) that at 95% confidence level, they are the same and pools the data for a new estimate of the variance. With this new figure, he applies the Gosset-test (again, don’t worry) and finds that at the 90% confidence level, the sample doesn’t favour one firm over the other and reports back with this. This is what is taught in business schools.

    The colleague chosen to look at this from a Bayesian perspective focuses on the question: is the customer lifetime of B greater than the customer lifetime of A? She therefore looks at the probability that that of B is greater than that of A.

    This is done by multiplying the two probability distributions together and summing up first all the ‘probability mass’ where the lifetime of B is above that of A and then summing that result up over all value of the lifetime of A from zero to infinity. She obtains a result of odds of over 10 to 1 that the lifetime of B’s customers is indeed greater than those of A. But she goes further having bumped into her frequency-method colleague in the coffee space, and having been told that he had pooled the variances of the two cases. She now does the same and finds that the Bayesian approach now gives odds that the lifetime of B’s customers is longer than those of A are 17:1 on. This approach is not typically taught in business schools.

    It turned out that the frequency colleague had used an ‘equal-tails’ test, which actually looks at the possibility, despite the data suggesting otherwise, that A might turn out fall into the 5% extreme end of the distribution on the other side of B!

    This extreme example, implies that the process driven large company insisting on frequentist approaches and ignoring Bayesian analyses, could choose a partner wherein the performance is worth tens of billions lower value. It shows the adhockeries of the frequentist methods and how the method can be and often is misapplied.
  7. How big is it? Suppose we are in a military conundrum. We have some data about two kinds of missile defence module: type I deploys to a variance in accuracy of 2.2 metres squared and we have tested this 31 times, while type 2 modules deploy to 1.35 metres dispersion using 61 tests. How strong is the evidence for the superiority of type 2 over type 1? Well, on the face of it, the evidence looks clear but the proponent of frequency statistics using a two-tailed test at the 95% confidence level on the variances comes back with a negative, and so again the suggestion is not to differentiate between the two samples with respect to the variances.

    Using the Bayesian approach, similarly to our example 6 just above, the result is advice to the decision-makers that the odds in favour of the type 2 modules are 22.5 to 1.

    This advice is in a useful form! It was clear from inspection of the data that the type 2 modules were superior but the analysis should tell us by how much, i.e. in quantitative terms, so that our decision-making team can decide and report clearly and concisely to whomever it may concern on this matter, and importantly, they can act accordingly. In this case, such action might be to protect the lives of millions of countrywomen and men. A given population should hope that such methods are already being applied in the optimal way…
  8. How long will it last? In this example, we find that the frequency approach is unfathomable: we’ll see that such an approach seems out of reach. In contrast, the Bayesians have a lovely, elegant and straightforward common sense solution.

    We are now interested in the lifetime of a particular industrial machine. We choose a value x0, say, and we want to use the available data and our subjective state of knowledge and belief to determine the probability that the mean life is greater than our chosen value x0. We’ll set an acceptance probability and we’ll see if the machine passes the test.

    We are able to conduct a test on n similar machines for a period of time t, and we find r of them have failed within the test run time t. I.e. We have this much time in which we can run these tests and can get hold of or have made only n machines.

    In frequency stats, we can set a critical number of fails C, and we will accept the machine only if we see fewer than C fail. There is a binomial sum formula in terms of numbers of fails from zero to r, our critical fail lifetime parameter and our number of units tested, n.

    In this approach, we shall need to run a certain number of tests in order to obtain assurance that our fail rate is lower than our critical level with a given ‘significance level’, such as 90%. Now if we can only test for a fraction of our critical fail time, the inverse of the fail rate, say 1% with say 3 critical fails, then we shall need to test a very large number of machines (many hundreds of them).

    If we are talking about some high value manufactured complex product, like a space rover, things can become impossible very quickly. Suppose we need to obtain a result within an actual time period of 5% of our critical lifetime, and are wed to the standard 95% significance test, then we must build 97 space vehicles to test! The situation would be turned back by the executives to the statisticians, and if they were only able to use standard frequency methods, there might be a strong desire and great spent resource for resolving the problem, but only a slight ‘give’ after much similar effort, and the situation is still untenable.

    The Bayesian approach here uses the actual times of failures that is ‘thrown away info’ in the frequentist method. The prior knowledge of engineers and makers in development is also not thrown away.

    The type of information the Bayesian approach gives us is also much more exact and useful: what is the probability that this space vehicle will last longer than the need on the one-off mission? What is the probability of exactly r fails in that time t?

    The Bayesian formula tells us exactly this, and involves the same sum derived by Bayes in his original 1763 paper “..Towards Solving a Problem in the Doctrine of Chances.”

    Assuming no prior information, the much simpler and higher relevance Bayesian formula is seen to be the same as that of the frequentist approach, using sequential, actual fail times to our direct advantage, we avoid pessimism and we answer a much more pertinent question for our client.

    Performance of both methods turns out to be similar if there are few failures, which can by chance be the case, of course, but if all or too many units fail, our frequency method tells us that we must reject the vehicle, even if our ‘real’ lifetime could turn out to be many times greater than our critical level. The Bayesian test doesn’t go wrong in this way and gives us a usable, common sense result, i.e. the probability that this vehicle will last longer than our critical lifetime. The Bayesian test can be improved further to give us the simple formula for the probability that a given vehicle will last longer than a given time, as a function of the fail-free test time, the average test fail time and another ‘subjective’ or expertise-led time of life which our engineers had reason to believe in at the outset.

    In summary, unlike those of the frequentist approach, the Bayesian test gave us common sense results. These results hold in various conditions, needing only achievable new observable data. They take prior information into account, as well as update test data and then provide the analysis that does not introduce arbitrary assumptions into results, which results are expressed in a useful and intuitive way.

  9. Control the quality! Not everyone is aware, even in these days of consumerism and fast fashion, that certain products, perhaps more than we might think, are specifically designed to last reliably until the warranty runs out, and then to break or decay with a probability distribution not unlike that of a radioactive isotope, the shorter the half-life, the better for the provider, depending on their approach and ethos. This may take the form of, say, inhibitors added in quantities that are calculated to run out after a given time. Also, the seller can then offer a premium longer warranty that is priced to make the strategy remain in profit, using the above knowledge.

    What the Bayesian can do in this situation, is to obtain with a preassigned probability that the parameter representing the ‘half-life’ lies within a range which he or she calculates and gives to the ‘client’.

    For those with a mathematical bent, both frequentists and Bayesians in this case can start from a ‘truncated exponential distribution with a “location” parameter’ corresponding to the time when the product is almost certain not to break down for the above reasons.

    The Bayesian can simply assume she doesn’t know anything in advance about how long the product will work, from that truncation time to infinity. The frequentist has to find a sampling distribution for the parameter, and this turns out not to be possible without numerical methods, and the project becomes difficult very quickly, even with a small sample. In contrast, the Bayesian can see the answer almost by inspection, i.e. the shortest possible range that contains the desired probability in the resulting ‘posterior’ probability distribution. Further, the frequentist’s estimated range actually makes no sense as it lies in a place which is not possible, i.e. before the truncation (inhibitors have worn out) has ended, a consequence of having chosen a very small data set in order to find a solution. In the idealised long run, the frequentist method will work and will be close to the Bayesian one.

    Technically, this is due to the requirement for complete statistics being present in the ad hoc confidence interval approach. The Bayesian method, dating back 300 years, automatically includes all relevant information in the problem and gives a working common sense answer.

  10. Where is it? This is a tale of cases where we have fairly sparse data and of the importance of not throwing any away.

    [Cauchy and risk of of frequency estimators: motto: don’t throw away info and focus on the next not the long run…]

    We keep in mind a real war-and-missiles specific case. Suppose our intelligence team has set out an overlay map with constant intervals across it along one ‘axis’ across the field of ‘view’. We only have two data points, corresponding to the possible exact origin of a missile launcher. In this case, it is obvious that the frequentists’ penchant of talking about the ‘long-run’ is not going to cut it, since it may be all over if the first strike in the vicinity fails. We must put our best foot forward in our very next action. As in the majority of cases, the long run performance is never realised. It’s a highly dynamic situation.

    In the orthodox approach, we are torn at the point of determining an estimator. Taking the average of the two datapoints seems common sense, but any choice will yield the same length 90%-confidence interval and in the long run, the resulting interval will yield the same quality of results for those choices.

    In our specific case at hand, though, if we choose either point, then the other point worries us greatly. Let us assume that the two sources are sufficiently far apart, such that if we choose one and attack it, and we are wrong, the other can comfortably retaliate.

    In the Bayesian case, there is a unique optimal ‘estimator’. But it is also clear we have another, independent piece of information that we can easily use in the Bayesian approach, i.e. the separation of the two data points.

    Without introducing the mathematics following from this, we see that this additional information improves the analysis, but the specific sample used will result in greatly varying confidence interval lengths, and if the data points happen to be further apart, then the long run can be wrong much too often, for example the case can be wrong 90% of the time, for a 90% confidence interval. This is obviously not good for decisionmaking.

    By a further clunky method, an orthodox statistics process can be set up to average 90% correct in the long run, using a technique used by Jaynes called the “uniformly reliable” interval. This method yields a tighter interval for distances between the points that are below average. But again at the top end it has to be more conservative than the confidence interval. But it is much better than the original method which was poor for the majority of cases of data point differences.

    Now over to the Bayesian approach…a much simpler and more elegant piece of mathematics gives us back the same answer as the ‘uniformly reliable’ interval, using a completely vague uninformative prior distribution for the location parameter, i.e. the position of the enemy launcher.

    If you are at an organisation for which you wish to make rational and optimal decisions, using your best subjective state of knowledge and the data at hand and nothing but the data at hand, however ‘big’ or however sparse, then if you are not applying probability logic in your core and wider decisions you are highly likely in the long run to be throwing away value in your business, and typically, the larger the business, the more so.

    In the next, third letter, I will list some application or use case areas of the Bayesian approach in business.

You can write to us at ‘teiresaas’ at ‘cantab’ dot ‘net’, I’d love to hear from you about topics related to the above letter.

CIR > Bayes Task Group > Letter 2 (of 9)